Refund policy

Refund Policy

At [Your Store Name], we want you to be happy with your purchase. If your item does not meet your expectations, doesn’t include what you wanted, or simply isn’t to your liking, you may request a refund.

Eligibility for Refunds

To qualify for a refund:

The item must be returned within 14 days of delivery.

The item must be unused and in its original condition and packaging.

Proof of purchase or order number is required.

Non-Refundable Items

We do not accept refunds for:

Digital products or downloadable items

Gift cards

Sale or clearance items (unless defective)

Refund Process

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed back to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos of the item and packaging.

For refund requests or questions, contact us at:

Email: alexandrahz7863@gmail.com

Store Name: Aaizaaura